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Welcome to your
Riley's Coach Zone

Training & CPD

Welcome to your go-to page for everything you need to succeed as a Coach at Riley’s Kids Camps. This training hub is designed to support you with essential information, guidance, and resources, from safeguarding and health & safety to child development and behaviour management. You’ll find links to all relevant policies, mandatory training courses, and safeguarding advice, as well as clear guidance on what’s expected of you as part of the Riley’s team. Whether you’re new to the role or refreshing your knowledge, this page will help you feel confident, prepared, and ready to deliver an amazing, safe, and fun experience for every child in our care.

Let's talk about Safeguarding

1

Stay Alert and Observant

Always be aware of children’s behaviour, mood, and physical appearance. Small changes can signal something bigger, trust your instincts and don’t ignore red flags. Share with your DSL and Create a document in our 'Safeguarding' folder.

2

Speak Up, Even if
You’re Unsure

If something doesn’t seem right, report it to your Designated Safeguarding Lead (DSL). It’s better to raise a concern that turns out to be nothing than to miss something serious. Your observation may be the last piece to the puzzle.

3

Keep Professional Boundaries

Be friendly and supportive, but always maintain clear and appropriate boundaries. Avoid being alone with a child and ensure your actions are always safe, visible, and respectful. If you're worried about another Coaches boundaries, please inform us.

Professional Curiosity

Professional Curiosity in Safeguarding (NSPCC Guidance-Informed)

Definition:


Professional curiosity is the mindset and approach where Coaches notice red flags, ask thoughtful questions, and seek deeper understanding.

🔍 Why It Matters

  • Abuse and neglect are often hidden and can be masked by plausible explanations, especially in complex or resistant families.

  • Being professionally curious helps practitioners identify early signs of harm, challenge inconsistencies, and avoid making assumptions.

  • It's vital in multi-agency working, where shared curiosity leads to better-informed decisions.

🛡️ In Practice, Professional Curiosity Means:

  • Looking beyond the obvious – not accepting explanations at face value if something feels off.

  • Asking open-ended questions, “Can you tell me more about that?” rather than yes/no questions.

  • Noticing the child’s behaviour and voice – Does it align with what adults are saying?

  • Following up on inconsistencies – e.g, different stories from a child and parent.

  • Understanding context – What’s going on at home, at school, and emotionally for the child?

  • Collaborating and checking information with colleagues and other agencies.

📌 Examples of Curiosity in Action

  • Noticing that a child always arrives hungry and asking gently about meals at home.

  • Following up when a child becomes unusually withdrawn or shows signs of distress.

  • Querying injuries that don’t match the explanation or pattern expected.

🚨 Barriers to Professional Curiosity (to be aware of):

  • Over-reliance on previous assessments (“they’ve always been fine”)

  • Avoiding difficult conversations

  • Fear of being wrong or offending parents

  • Time pressure and high workloads

✅ What You Should Do

  • Remain alert, inquisitive, and open-minded.

  • Use supervision to reflect on concerns or gut feelings.

  • Keep accurate records and report concerns, no matter how small.

  • Remember: You may be the only professional who sees that piece of the puzzle.

Safeguarding Refreshers

At Riley’s Kids Camps, safeguarding isn’t just a one-time training, it's an everyday responsibility. We’re committed to bringing safeguarding back into conscious, consistent practice across all our clubs. This means making sure every Coach stays alert, informed, and confident in spotting signs of concern, responding appropriately, and always prioritising children’s safety and wellbeing. Through regular reminders, clear reporting procedures, accessible policies, and open conversations, we ensure that safeguarding is not just something we’ve done, but something we do, every single day.

Helpful and tangible wording to use in the event a child discloses any Safeguarding concerns. 

'Thank you for sharing that with me, I can see how important that was for you to share. This is important to me now, it's my job to make sure you are safe.'

Making space for the voice of the child 

When it comes to Safeguarding, it's important we make space in our busy days to hear the voice of the child. 

It's important we take the time to listen, take their words seriously and respect them. 

Opening the doors to our children, giving them a safe environment, nurturing Coaches, our 'Camper's Voice' board and always an ear that listens, will support them in opening up, should they need us.

Helpful and tangible wording to use in the event a child discloses any Safeguarding concerns.  It's important we keep the child informed of what happens next with the information they've given.

'I'm going to let you know what I'm going to do next. It's my job to make sure you're safe, and that means letting *DSL name* know what we've just been talking to you about. Would you like to chat further about this? '

Working together

All staff are required to work in line with our Code of Conduct at Riley’s Kids Camps. You will be asked to read and sign our Service Level Agreement (SLA) to confirm that you understand, accept, and agree to follow all procedures and policies related to safeguarding, health and safety, behaviour management, and professional conduct. This helps ensure a consistent, safe, and high-quality experience for every child in our care.

Suggestions

What training would you like to see?

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